Author Archives: Rich Sheridan

How We Made JOY Our Competitive Advantage

“When you walk into the lobby of Menlo Innovations, you find yourself standing in the heart of what makes this company one of the most innovative and productive software development firms in the world.”
Wrote John Baldoni, a Forbes magazine …[Read more]

About Culture, High-Tech Anthropology(R), Joy, Project Management | 0 Comments

On Our Bookshelf: Leadership & Self-Deception

As a leader, do you believe people like working for you? One of the things I wrote about in Joy, Inc. is how books and authors have influenced my thinking over the years.  During the time in my career when I began …[Read more]

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Joy, Inc. is born!

Early in 2012, I received word from Penguin (now Penguin Random House) that a book proposal I had submitted had been accepted. I would have until March 1st, 2013 to submitted a 65,000 word manuscript on a book I had …[Read more]

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Jobs, Wozniak, Gates, Allen, Ford and Edison

Yesterday, we lost a great innovator, entrepreneur and dreamer.  Thank you Steve Jobs for the inspiration and vision for not only dreaming about what is possible, but showing all of us it is possible make dreams real.  There are moments …[Read more]

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You Can’t Order Coffee Without Software

I’ve often said, “There is software in everything.” You can’t buy gas without software. You can’t drive a car without software. You can’t book a flight without software. The plane can’t fly without software. You can’t make a phone call. …[Read more]

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A Tale of Two Experiences

One of our favorite books is The Experience Economy by Pine & Gilmore. It describes the value that can be created by moving past commodities, products, services, and into experiences. I was reminded of this over the weekend, in a …[Read more]

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People Offer Their Children To Us

Over the past several years, I’ve noticed a curious and predictable phenomena during our talks and tours. Inevitably, at the end, someone will approach me and hand me a business card.
“My son or daughter would love to work at …[Read more]

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Intentional Culture

I speak to a lot of entrepreneurial groups and the topic of culture comes up every now and then. The question is often asked, “How do you build a great culture?” I have one simple answer: “If you want to …[Read more]

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Improv Theater

We typically describe the goal of our interview process as “Make your partner look as good as possible.” Because partners are often competing for the same position, this can be a hard concept to grasp for those who interview with …[Read more]

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Are You Easy to Work With?

As I’ve mentioned before, I start Menlo tours explaining to visitors they have come to a place that has very intentionally focused its culture on “the business value of joy.” Most visitors now come to us to learn about our …[Read more]

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