“We love Menlo, but there’s no way we’re going to be able to get user feedback the way you do. It just won’t fly back at our company.” We hear this often from Menlo visitors. They learn about our process, …[Read more]
We often find ourselves in discussions about sunk cost here at Menlo. Many of the people who walk through our door have already invested in a piece of software they are not happy with, they don’t want to start over …[Read more]
Sometimes during a tour, a visitor will comment, “Ooooh! You’ve been to Toyota!” So far I’ve never had the opportunity to visit Toyota, but it happens often enough that perhaps I should make time for a visit.
Invariably they are …[Read more]
Visitors to Menlo like to ask about our “quality practices,” specifically “Do you automate testing?” The answer is not as straight-forward as one might expect.
Of course we practice TDD (Test Driven Design), but that’s a developer practice not a …[Read more]
I often hear the phrase, “We hire the best and brightest.” It leaves me wondering who hires the “worst and dimmest.”
In order to experience real success every team needs to determine how they can achieve extraordinary results with ordinary …[Read more]
Even the most skeptical of our tour visitors sense both our passion and our enthusiasm for what happens in the Menlo Software Factory™. However, a common question they ask is, “Do you have any data to show me that this …[Read more]
Visitors to Menlo are often amazed at how excited I get about pairing. You can only begin to imagine how many questions I get about the value and how I justify its cost and how I explain to clients why …[Read more]
It’s been almost 40 years since I typed in a 2 line program on a 10 CPS Teletype and the computer responded, “Hi Rich.”
I’ve witnessed many magical moments since then and even though I understand how computers work, there …[Read more]
While we would never even suggest there aren’t competent alternatives to using Menlo Innovations for user experience design and software development, I want to give you some insight on some common “pathologies” we see when people come to us.
Imagine …[Read more]