HTA SKILLS: INTERVIEWING & OBSERVING

Come learn how Menlo utilizes a uniquely effective approach to gathering data from end users. We leverage the expertise of individuals by going to where they live and work, learning directly from them. We do this with a combination of observations, interviews, and design assessments -- what we call High-Tech Anthropology®.

This full day session will include an overview of the HTA process, an exploration of the key techniques of interviews and observations, hands-on practice, high-level synthesis, and knowledge sharing.

DURATION: 1 Day
COST: $850/person

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