The Challenge
- Accuri Cytometers had invented a flow cytometer that was smaller (the size of a microwave compared to existing products that were the size of a fridge). A flow cytometer is a biomedical device that is used to test blood.
- The company needed software built to run the cytometer. To gain a competitive edge, the software had to be easier to use than the existing products.
- To successfully go through the FDA approval process, the company needed a robust development, QA and documentation process for the software.
- The company also needed to tap into the European and Asian markets, which required having the software translated into Chinese and providing reports in 27 additional languages.
I simply don't think we could have done what needed to be done without involving Menlo in this process. Menlo has an intentionality that results in delighting users. If I needed some software developed, I would never consider using anyone but Menlo."
- Jennifer Baird, former President and CEO
Accuri Cytometers
Menlo develops software with usability built in.
- Jack Ball, CCO
Accuri Cytometers
How Menlo Helped
- Using High-Tech Anthropology® user research and design practices, Menlo designed the software in such a way that both inexperienced and specialized lab staff could use it. At the time, it was unheard of for anyone but a specialized lab manager to use such software.
- Menlo served as the client’s software development team, identifying and prioritizing effort and budget on a week-by-week basis.
- Menlo built and maintained a large, enterprise-level, Java codebase over the course of more than a decade.
- Menlo’s development practices gave the client flexibility to scale the project up and down as needed and insulated the project from the typical effects of developer turnover.