Being intentional about restoring JOY...through our team
It’s impossible to overemphasize the importance of the team at Menlo. Many companies give lip-service to teamwork, but we live it everyday.
Working as Pairs
Everything at Menlo is set up to support collaboration. For example, all our work is done in pairs. Each pair of developers shares a keyboard and a monitor. High-Tech Anthropologists® work as pairs on field observations and software design. Quality Advocates validate together. Pairing is the quickest way we've found to share knowledge throughout the team, eliminating towers of knowledge and bringing new team members up to speed.
And then there's our workspace. When you walk around the room you'll see clusters of people focusing intently on a shared task. That buzz you hear is group problem-solving, paired coding, paired design. What you won't see are lone rangers, off on their own, cocooned with headphones. Menlo doesn't embrace an open-office workspace because it's trendy; we embrace it because it serves our greater purpose: teamwork.
We have no supervisors or annual performance reviews. Instead, we hire each other, we fire each other, and we promote each other. Personnel decisions are made by the team as a whole, not by an HR department. In the end, we're all responsible for helping each other grow and move ahead.
Because teamwork is critical to who we are, Menlo hires for kindergarten skills first and technical skills second. So when we hire, we run what we call extreme interviews. All applicants are paired on tasks and judged on one criterion: do they make us want to hire their partner? "Make your partner look good" is an abiding theme of Menlo culture, and we've found this process provides a great first pass at helping us find new teammates who can do just that.
Being intentional about restoring JOY...through our reachOur Reach