Project Coordinator

At Menlo, you will often hear the Project Coordinator say “How can I help?” This is an entry level supportive role that helps others to move work forward.

The role a Project Coordinator most often supports is the Menlo Project Manager. The Project Coordinator helps Project Managers by assisting them with necessary administrative tasks for managing the state of the project, communicating status to clients, and invoicing clients.

The Project Coordinator also helps Project Managers create and maintain tools and artifacts used by the team and client such as storycards, the Work Authorization Board, Planning Game etc. As needed and applicable, Project Coordinators may also help support Project Managers by participating in or facilitating team meetings or pairing in on project work.

A Project Coordinator is often someone who is interested in growing into the role of a Project Manager. Towards this end, Project Coordinators serve as Project Managers on Menlo’s internal projects, helping them to learn and practice the skills needed for being an effective Project Manager for Menlo’s client projects. These projects represent a safe space to learn and experience the Menlo Way, practice consulting in lower stakes environments, and develop further technical capabilities. On these projects, Project Coordinators partner with a Menlo team member who acts as the client to plan and execute work for their project. These projects work within weekly iterative cycles similar to our client projects. Project Coordinators also receive regular mentorship and feedback from Menlo team members who work with them on internal projects, helping them to further their growth.

Project Coordinators also support the Front Office. They can find themselves being pulled in to help wherever the greatest need is on a given day. This could mean joining a sales meeting to serve as a note taker, helping to lead a Menlo tour, or processing team member timesheets. All of these opportunities allow the Project Coordinator to learn more about how Menlo operates, grow the breadth of areas they can work in, and practice learning new skills.

Some of the qualities and/or skills we look for in a Project Coordinator:

Detail and task oriented
Can self manage and prioritize time across multiple tasks
Has good communication and presentation skills
Exhibits empathy and care towards those they work with
Plays well with others
Able to learn quickly and retain/apply what they’ve learned
Comfortable working in Excel
Embodies a “make mistakes faster” attitude
Interested in learning and working within the Menlo Way
Willing to do mundane and rote tasks when needed (data entry, filing etc)
Does not have to consider themselves to be “technical” but is not afraid of technical conversations, demonstrates a willingness to jump in and learn

Your specific Job Responsibilities include the following in the Menlo Software Factory:

Support Menlo Project Managers in project administrative tasks for various client projects (tracking project actuals for invoicing, managing storycards, setting up a work authorization board)
Learn project domains and technology concepts on the projects that you support
Help Project Managers create and maintain the weekly resource schedule
Grow project management skills and become fluent in the Menlo Way by working as a Project Manager on Menlo internal projects
Create and maintain project management tools used by all team members, such as: the Work Authorization Board, materials for estimation, the Planning Game, storycards etc. for Menlo internal projects
Facilitate internal project meetings (Estimation, Show & Tell, Planning Game, Iteration Kickoff) and representing the business perspective in these meetings
Attend Menlo tours to become familiar with the Menlo Way and over time occasionally help lead tours while paired with other Menlonians
Support the Front Office with other administrative tasks as needed
Help to synthesize and document key Menlo project management systems and processes
Attend and help Project Managers facilitate client project team meetings as needed (Estimation, Iteration Kickoff, etc.)
Build genuine relationships across the Menlo team
Pair on tasks to support other parts of Menlo as needed (Quality Advocate, Marketing, Finance & Administration, Sales etc.)

Project Coordinator Position Inquiry

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